If you have a concern about a child, please make your referral to the relevant local authority front door, and were appropriate, the local authority will refer cases to the MASH team. If it's an emergency, you can call: Customer First on 0808 800 4005 if you're worried that a child or young person is at risk of harm, abuse, or neglect; the police on 999; How to make a safeguarding referral Guidance for professionals. More. When a referral is accepted by the MASH, they will carry out an assessment of the information received. What happens after the safeguarding concern? Safeguarding and protecting children - Bolton Council. Referrals made by professional. Professionals from a range of organisations work together . Your report or referral will be received by the First Response Service, which includes the following teams: the Single Point of Access (SPA) Team; the Multi-Agency Safeguarding Hub (MASH) the assessment teams needed to support and intervene in children's care. What happens after your report or referral. This is also known as safeguarding children. Request further investigations. Do not delay making a referral if you do not have all the information you might need. The MASH takes referrals from the police and from the local authorities in Hammersmith and Fulham, Kensington and Chelsea, and Westminster. A referral may be made without a completed Referral Form under the following exceptions: Referrals regarding immediate child protection concerns (professionals will be required to complete the referral form within 48 hours following contact with the service) Notifications or enquiries from the police (these are received via secure e-mail) Stage 4: Discussion of possible strategies. If you think that a child - this is anyone under the age of 18 - is being harmed or neglected, or you believe them to be at risk, you should contact Swansea Single Point of Contact (SPOC) or the police. What is a MASH? 3. Partners in the MASH will share information to decide if: the child, or young person, has been hurt or could be hurt in the future the child, or young person, or you would benefit from support from other professionals or agencies who help children and families. After reporting a concern, practitioners in MASH (Multi Agency Safeguarding Hub) will consider referral details, gather further information and analyse risk, working openly and transparently with children, young people and families to inform any transfer to our assessment team or signposting to community resources. All the school would do, as they will do several times a week is submit a 'MASH' referral into the multi agency safeguarding hub. Stage 3: Information sharing and team discussion. Housing and Council tax. At Hampshire MASH level it is being shared with individual providers to support decision-making about referring. The MARU provides a multi-disciplinary response to concerns about the welfare or safety of a child or young person in line with statutory guidance from Our Safeguarding Children Partnership for Cornwall and the Isles of Scilly. This is called "making a referral". To make a referral, complete the Family Early Help referral form with the family and email us the completed form.Please include as much information as possible, including the details of who lives with the child or young person, what you are worried about, and the details of other professionals involved with the family. After reporting a concern, practitioners in MASH (Multi Agency Safeguarding Hub) will consider referral details, gather further information and analyse risk, working openly and transparently with children, young people and families to inform any transfer to our assessment team or signposting to community resources. . For children. For some children making breakfast so a parent can sleep in, helping a sibling with homework, cleaning up their mess or walking them home from school is a common task given by a parent. To make a referral for Early Help (Children and Families First), or for Children's Social Care support, please complete the online referral form. (Then it goes on to say I've missed his appointments after his first immunisation and that DD hasn't been seen since her 12 month review.) The Step Up and Step Down mechanism to and from locality based services. Click to see full answer. What happens after raising a concern? Anyone can refer a safeguarding concern. Both the MASH worker and the referrer should record the outcome of any discussion and agreement about . Making sure that children are safe and protected is everyone's responsibility. (See below) Where the referral concerns a request for support for a child, young person and family, ECIRS will consider whether the child or young person may be a 'child in . The diagram below demonstrates what happens after your initial enquiry/referral and illustrates Southwark's Prevent referral process and the work of the multi-agency Channel panel. If you are concerned that someone is being abused or is at risk of abuse, or if you have a concern about a specific incident relating to abuse, you should contact the safeguarding adults team. If you need guidance on whether to make a safeguarding referral, contact the Multi-Agency Safeguarding Hub (MASH) on 0345 606 1499. MASH. It is a link between schools, GPs, the police, ambulance service and social care. They will review your report, then . Please: be succinct and use bullet points where possible. What happens after you report abuse? 0300 555 8574 or in an emergency call 999 In most safeguarding cases, parent/carer should be informed that a referral is being made and what the concerns are about the child/ren except when doing so would place the child/ren at increased risk of significant harm, or place an adult at risk of serious harm. They might also contact local police if the child is in immediate danger. Problems with referrals. Information will also be given to the police if it is necessary to help stop or solve a crime. What to Expect After a Referral has been Made to Children's Social Care. If you decide to make a referral you should do so as soon as possible with as much information as you can safely gather. 3. If a child is in immediate danger of serious harm or has been left alone dial . What happens after raising a concern? If the child is thought to have been hurt or is at risk of significant harm they will be referred to the appropriate team. If suitable, the professionals sitting on . Information you can gather. 27 Votes) Safeguarding patients. Safeguarding children. Bolton Council. The purpose of the MASH is to make the right decisions for families at the right time. For example, they might be a friend, family member, carer, a professional working with adults with care and support needs, or someone who thinks they themselves have been abused. Where the child is in need of services from more than one agency a lead professional will be identified . If it is agreed that level 3 needs are met, it will proceed to an assessment led by a social worker. What happens when a referral is made? The Multi-Agency Safeguarding Hub (MASH) has been set up to enable the sharing of information between services so risks to children can be identified at an early stage. The Multi Agency Safeguarding Hub can be contacted on 01902 555392 during Monday to Thursday 8:30am to 5pm and Friday 8:30am to 4:30pm. The allocated Social worker should then make contact with you directly within 1 working day. It is important that the victim is informed of the MARAC. The purpose of this appointment is also to verify your funding status. If a referral leads to a decision that a Social Work assessment should be completed you will be informed of this by MASH. A MARAC, or multi-agency risk assessment conference, is a meeting where information is shared on the highest risk domestic abuse cases between representatives of local police, probation, health, child protection, housing practitioners, Independent Domestic Violence Advisors (IDVAs) and other specialists from the statutory and voluntary sectors. If the child or young person is thought to have been harmed or could be harmed in the future, we will refer them to the Oxfordshire County Council social care assessment team. they respond to these challenges. List you for surgery. OFSTED reports To make an informed decision the team share and gather information from partner agencies, children and their families. All referrals must be confirmed within one hour by clicking on the link below and completing the on-line multi agency referral form. What to Expect After a Referral has been Made to Children's Social Care. You details and contact information will remain confidential to us if you request this, or you can decide to make an anonymous report. Information may be shared with the police to help stop or solve a crime. The MASH process and safeguarding referral form will require review. In order to make a referral you will need to complete a referral form. If you think a child is in immediate danger call the police on 999, your local Children's Services or the NSPCC on 0808 800 5000. The integrated Social Work and Early Help Triage function; The referral pathways to: Early Help support; Multi Agency Safeguarding Hub information sharing (MASH); Duty & Assessment / Children's Social Care Services. Before referring to the MASH you need to consider if the child or young person's needs can be met by services from within your own agency, or by other professionals already involved with the family. Useful Links: Homepage. If you are unsure whether to make a referral, please discuss your concerns with the designated child protection officer/ safeguarding lead within your organisation. After an enquiry has been completed it is usual to reflect on the findings of the report and conclude that there may be improvements to the way the service is delivered in the future. What happens after ECIRS get the referral. Discharge you - if you are found to be unsuitable for surgery at this time. Fax: (01482) 396969. What is a referral? Out of Hours: 0191 5205552. What happens when a referral is made? If there are no safeguarding concerns but we think your child or you would benefit from extra support, we . If that referral is deemed to meet a threshold for children being at potential risk of harm then the assessment/visit will be conducted. MAKE A REFERRAL - make a referral to Southwark's Multi-agency Safeguarding Hub (MASH) AND cc prevent@southwark.gov.uk. The MASH will contact you 72 hours after you made contact, in order to provide feedback on your referral. What happens after the safeguarding concern? What happens next. If you suspect abuse reporting it can bring it to an end. Partners in the MASH will share information to decide if: the child or young person has been harmed or could be harmed in the future the child or young person or you would benefit from support from other people who help children and families. What happens after a referral? If you believe the situation is urgent please contact the Customer Service Centre directly by telephone on 01609 780780. Referrals can also be made via the Universal Referral Form or following an Early Help Assessment. You can also contact us via our website: 1.3.6: A Section 47 Enquiry is initiated to decide whether and what type of action is required to safeguard and promote the welfare of a child who is suspected of, or likely to be, suffering significant harm.The enquiry is carried out by undertaking or continuing with an assessment in accordance with the guidelines set out in this chapter and following the principles and parameters of a good . Contact Number: 0191 5205560. We will do all we can to make sure the person and/or persons are safe and protected If you are a member of the public with a concern for a child call 0345 050 7666 or use this form . Why are referrals important? Referrals can be made by other professionals who are working with your family or children, including schools, GPs, health visitors, and more. What happens when a referral is made? Hampshire, Portsmouth, Southampton, and the Isle of Wight have published local guidance alongside this national framework and multiagency workshops are planned. You can use the standard MASH referral form. 2. Sunderland MASH is called the "Intergrated Contact and Referral Team" Opening Hours: Monday to Thursday: 8:30am to 5:15pm Friday: 8:30am to 4:45pm. Complete the MASH contact form. What happens if they don't want this to happen? Monday, 6th Jun 2022. The most appropriate intervention is . We may contact you, if you have given permission and your contact information. Referral to social services. MASH should respond in writing to the written referral within one working day of receiving it, confirming the intended course of action. The first role in the Designated Safeguarding Lead (DSL) job description . What happens after the referral? select option 2 to request support and/or advice about early help, SEND . A referral is information sent to the DBS which indicates that a person has harmed or posed / poses a risk of harm to children or vulnerable adults. If this assessment indicates a low level of concern, the case might be referred to a single agency to help the family. A practitioner making a referral to MASH should be informed of the outcome and the reasons for any decisions made within one working day either by telephone or in writing. Stage 5: Implementation and monitoring of strategies. What happens next. Email: Safeguarding.Children@togetherforchildren.org.uk. Channel panel monitors the intervention Stage 2: Information gathering. Anyone can refer a safeguarding concern. It describes the assessment process and timescales and explains possible outcomes of a child protection investigation. The MASH is a single point of entry to multi-agency help and support for children, young people and their families who have additional needs and who require the support of more than one agency or professional. This page explains the duties of Children's Services once a child protection referral is made. 1. 4.4/5 (148 Views . You can make a safeguarding referral using the same form as members of the public. Environmental Health. What happens after you report abuse? A referral is information about an individual that has been provided to DBS. Then is days: Because of the number of non-attended appointments and no access visits we are making a referral to MASH the multi-agency safeguarding hub to see if there is any way we can support your family. Safeguarding means protecting peoples' health, wellbeing and human rights, and enabling them to live free from harm, abuse and neglect. It's relatively unusual but in cases where the victim doesn't . Both the MASH worker and the referrer should record the outcome of any discussion and agreement about . When someone reports a concern to the Multi-Agency Safeguarding Hub (MASH) team they make assessment of the risk to the child and make a decision on what to do to best protect that child. The allocated Social worker What happens to the referral and how can a professional escalate should they disagree with the outcome? A practitioner making a referral to MASH should be informed of the outcome and the reasons for any decisions made within one working day either by telephone or in writing. The Coventry MASH provides the highest level of knowledge to ensure all safeguarding activity and intervention is timely, proportionate and necessary for keeping vulnerable children safe. A referral to the DBS ensures that an independent, impartial and structured approach is used in John Woodhouse is a founding director of Safeguarding Network having previously worked as a senior local authority social care manager leading Looked After young people services and Child Protection services for a local authority, run a safeguarding training company and been a chair of governors.. You can contact the team with any enquiries: Telephone: (01482) 396940. If the helpline don't need to make a referral, they'll give you advice on what you can do or information on local services. If you need guidance on whether to make a safeguarding referral, contact the Multi-Agency Safeguarding Hub (MASH) on 0345 606 1499. 0300 555 0055. Police check to ensure the referral is not malicious, misguided or subject to a live investigation. If the child or young person is thought to have been harmed or could be harmed in the future, we will refer them to the Oxfordshire County Council social care assessment team. If you would like to discuss whether or not a referral is required, please call the Professional Consultation Line on 03456 061 499 to speak with a MASH (Multi . It is crucial that you provide MASH with ALL the information in the MARF by completing as many fields as possible, so that the service can make an informed judgement about the child's needs and act accordingly. Possible Outcomes of a Referral You will then receive an acknowledgement email from the MASH with a . Prior to making a referral through to Children's Social Care, if you would like to have a consultation with a Social Worker please call Sefton's MASH Team on either 0151 934 . Stage 6: Evaluation and decision making. After your second appointment the surgeon will do one of three things: 1. A Without a good quality referral, MASH is unable to make appropriate and proportionate decisions. What happens after the MASH enquiry? An Early Help Assessment (EHA) allows professionals, such as GPs, teachers and support worker to refer families to children and young people's (CYP) services when support and help is needed. Making a referral All other professionals How do I make a referral? record why you feel that Children's Social Care intervention is now needed and what that will add to the current support in place. It is a key part of providing high-quality health and social care. 2. Once a referral has been made, it is assessed by Southwark's MASH and/or the Prevent Team. You can make a safeguarding referral using the same form as members of the public. Watch: video on how to make an eCAF referral via Mosaic (3 minutes long) Camden Safeguarding Children Partnership ECIRS will screen the referral information. Those most in need of protection include: children and young people. The six stages of the pre-referral process will be discussed individually on the subsequent pages of this module. Contact details If you are a professional you can contact the Children's Resource Service on 02380 83 2300 (Monday to Friday 8.30am to 5pm and Friday 8.30am to 4.30pm) or 02380 23 3344 (weekends . The multi-disciplinary team also provides advice and guidance to parents and professionals about the wide range of . Child Health. For adults. The Wandsworth Safeguarding Children Partnership also provides . Health and Care. Business and Licensing. If the referrer has not received a response within this timescale they should contact MASH again to follow up how the referral information has been progressed. Once we get your information, we will look at your concerns to decide on our next actions. Out of office hours. Partners in the MASH will share information to decide if: the child or young person has been harmed or could be harmed in the future the child or young person or you would benefit from support from other people who help children and families. When a professional is concerned about a child or young person's progress and identifies additional needs that cannot be met by universal services, they should complete a CAF referral form here and email it to MASH. The Multi Agency Safeguarding Hub (MASH) brings key professionals together to facilitate early, better quality information sharing, analysis and decision-making, to safeguard vulnerable children and young people more effectively. The Multi Agency Safeguarding Hub (MASH) brings key professionals together to facilitate early, better quality information sharing, analysis and decision-making, to safeguard vulnerable children and young people more effectively. You can request help yourself by calling your local social services - you can find your local social services here. Relevant details of the person you're concerned about. What is a MASH? Births, Marriages and Deaths. Information will also be given to the police if it is necessary to help stop or solve a crime. If a referral leads to a Child Protection investigation you will be informed of this by MASH. A MASH social worker will contact you to discuss your referral. The MASH meets on a daily basis and is made up of representatives from key statutory agencies: Police. Managers in ECIRS will decide if a referral should be discussed at the MASH. The referral form should be completed with as much relevant information as possible. A social work manager will review the information and decide within 24 hours about the next appropriate steps. Upon receipt of the referral, the duty team in MASH will review the EHA and will send a response to the referring agency within one working day. Follow these guidelines alongside our advice below. A written referral must be completed and submitted within 24 hours of your telephone contact. This will happen irrespective of whether the concern is proven or not and will provide positive outcomes for the organisation. Back Next. Referrals to social services can happen in a number of ways. The multi-agency safeguarding hub (MASH) - working together to keep children safe. include a summary of current and historical concerns alongside outlining what support has been put in place to address these. We will do all we can to make sure the person and/or persons are safe and protected 7. The idea of taking responsibility for a younger sibling isn't far fetched, in fact for most young people this is a regular responsibility. For example, they might be a friend, family member, carer, a professional working with adults with care and support needs, or someone who thinks they themselves have been abused. What happens after the MASH enquiry? This assessment helps us to get families the right help, at the right time, as quickly as possible and allows us to: deal with any concerns at an early . What happens after the enquiry or referral? 0300 555 0050. The best way to contact the MASSH is through the online form so the MASSH can gather all the information we need, however you can also contact the MASSH on 0161 217 6028. select option 1 to tell us about a concern about a child's welfare. SafeLives recommends that it is good practice to work in partnership with victims where possible, in order to obtain the most up-to-date information directly from the victim. This ensures each partner is in the best position to make effective decisions and the relevant agency takes on the referral. The helpline team will make a report and share information with social services. The referral tells us of concerns that the individual may have harmed a child or adult, or put a child or adult at risk . If you suspect abuse reporting it can bring it to an end. The school and social services acted completely and utterly correctly.